Last Updated: July 13, 2026
This Privacy Statement explains how Butte Home Health Plus (“we,” “us,” or “our”) collects, uses, and shares information when you visit buttehomehealthplus.com (the “Site”) or interact with us through our website forms.
If anything here is unclear, or if you’d like to exercise any of the choices described below, email us at admin@buttehomehealthplus.com or call (530) 343-7095.
Important: This Statement Covers Website Information Only — Not Client Care Information
Butte Home Health Plus is a licensed home care organization. Any personal or health-related information relating to our clients or the care we provide is handled separately under the privacy protections that apply to us, not by this Privacy Statement.
This Privacy Statement applies only to information collected from visitors to our public website, such as cookies and details you enter into a general contact form.
Please do not submit personal health information, client details, or other sensitive information through website forms. Website forms are for general inquiries and are not a secure channel for health information. To discuss client information or care, contact our office directly.
Quick Summary
Who we are: A licensed home care organization based in Chico, California, serving Butte, Glenn, Tehama, and surrounding North Valley communities since 1985. What we collect: Contact information you provide through our website forms, and limited technical information collected automatically to operate and secure the Site. How we use it: To respond to your inquiries and to operate, secure, and improve our Site. Who we share it with: A small set of service providers that help us run the Site — including Google (for an embedded map) and our website host — under their own terms. What we don’t do: We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We do not run advertising or remarketing pixels on the Site. Your control: You can accept or decline non-essential cookies, change your choice at any time, and request access to or deletion of website information you’ve provided. We honor Global Privacy Control (GPC) signals. Tracking: Our Site uses a consent management platform that pauses non-essential third-party content until you accept.
1. Information We Collect
Information You Provide Directly When you fill out a contact or inquiry form on the Site, we collect the information you choose to provide, which may include your name, email address, phone number, and the contents of your message. Website form submissions are sent to our office and stored on our website server.
Please do not submit sensitive personal or health information through website forms.
Information Collected Automatically When you visit the Site, limited technical information may be collected — such as your IP address, browser and device type, and pages you visit — through server logs and our consent tool. Where you consent to third-party content, such as the embedded Google map on our Service Area page, that provider may also receive technical information such as your IP address. See our Cookie Statement for specifics on what loads, when, and how to manage it.
Information We Do NOT Collect Through the Website We do not knowingly collect sensitive personal information through the Site. Information about our clients or the care we provide is handled separately, not through this website. We do not knowingly collect information from anyone we know to be under 18 — see the Children’s Privacy section below.
2. How We Use Your Information
We use website information to:
- Respond to you — reply to inquiries submitted through our forms and follow up as appropriate.
- Operate and secure the Site — maintain functionality, prevent spam and abuse, and protect against security threats.
- Improve the Site — understand which content is useful and how visitors find us.
- Comply with law and protect our organization — respond to legal process, prevent fraud, and enforce our rights where necessary.
3. How We Share Your Information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
We share website information only as needed to operate the Site:
- Service Providers. Third parties that process information on our behalf, under their own terms:
- Google — provides Google Maps for an embedded location map on certain pages. Loaded only after you consent.
- Website host — stores our website data and processes form submissions.
- For Legal and Safety Reasons. We may share information when we believe in good faith it’s necessary to comply with a subpoena, court order, or legal obligation; protect our rights, property, or safety, or that of others; or investigate or prevent fraud or illegal activity.
- Business Transfers. If our organization undergoes a merger, acquisition, or similar transaction, information may be transferred as part of it, subject to this Statement.
- With Your Consent. For any sharing not described above, we’ll ask first.
4. Cookies and Tracking Technologies
Our Site uses a consent management platform that gives you control over what loads:
- Functional (always active): Required for the Site to work — remembering your cookie choices, maintaining session security, and enabling form submissions.
- Statistics (require consent): Our Site does not currently use analytics cookies; if added, they would load only after you consent.
- Marketing / embedded content (require consent): The embedded Google map does not load until you consent.
You can change your cookie preferences anytime using the “Manage Consent” link in our footer or through our Cookie Statement and Your Privacy Choices pages.
5. How Long We Keep Your Information
We keep website information only as long as we have a legitimate business or legal need:
- Website inquiry contacts: Up to 2 years from your last interaction, then deleted or anonymized, unless a longer period is required.
- Backups: Information in backups may persist beyond these timeframes due to backup rotation, but is not actively accessed.
Information about clients or care is retained separately under the requirements that apply to us — not under this website Statement.
6. How We Protect Your Information
We use reasonable technical and organizational measures designed to protect website information from unauthorized access, disclosure, alteration, or destruction, including encrypted connections (HTTPS), access controls, and vetted third-party vendors.
No system is perfectly secure. While we work to protect your information, we cannot guarantee its absolute security. If we become aware of a security incident affecting website personal information, we’ll notify affected individuals as required by applicable law.
7. Children’s Privacy
The Site is intended for a general adult audience and is not directed to children. We do not knowingly collect personal information from anyone under 18 through the Site. If you believe we may have inadvertently collected such information, contact us at admin@buttehomehealthplus.com and we’ll delete it promptly.
8. Your Privacy Choices and California Rights
Butte Home Health Plus is generally not a “business” subject to the California Consumer Privacy Act (CCPA/CPRA). We nonetheless honor the following choices as a good-faith privacy practice for website visitors:
- Access. Request information about the website personal information we hold about you.
- Deletion. Request that we delete website personal information you’ve provided, subject to legal exceptions (such as records we’re required to keep).
- Correction. Request that we correct inaccurate website personal information.
- Opt out of non-essential tracking. Decline non-essential cookies through our banner or the Your Privacy Choices page at any time.
- Non-discrimination. We will not treat you differently for exercising any of these choices.
How to exercise these choices: Email admin@buttehomehealthplus.com with the subject line “Privacy Request,” call (530) 343-7095, or write to the address below. We may need to verify your identity, and we’ll respond to verifiable requests within 45 days (with a possible extension if needed, which we’ll tell you about). You may designate an authorized agent to make a request on your behalf with signed written authorization.
Global Privacy Control (GPC). We honor recognized browser-level opt-out signals, including Global Privacy Control. If your browser sends a GPC signal, we treat it as a request to opt out of non-essential tracking. You don’t need to do anything else, though you can also set your preferences manually.
9. Do Not Track Signals
“Do Not Track” (DNT) is a browser setting with no industry-wide standard for how sites should respond. Because Global Privacy Control (GPC) has emerged as the recognized privacy opt-out signal, we honor GPC rather than DNT. If a uniform DNT standard is adopted, we’ll update this Statement.
10. Other State Privacy Laws
If you reside in a state with a comprehensive privacy law, you may have privacy choices similar to those described above. To exercise them, contact us using the information below and reference your state of residence.
11. Users Outside the United States
Our services and Site are intended for users in the United States. If you access the Site from outside the U.S., your information will be processed in the United States, which may have different data protection laws than your country of residence.
12. Updates to This Statement
We may update this Privacy Statement from time to time. When we do, we’ll revise the “Last Updated” date above. If we make material changes affecting your choices, we’ll provide more prominent notice, typically on our website.
13. Contact Us
For questions about this Privacy Statement or website information practices:
Butte Home Health Plus 10 Constitution Drive, Suite C, Chico, CA 95973 Email: admin@buttehomehealthplus.com Phone: (530) 343-7095
